❓ Frequently Asked Questions (FAQ) – Gildress

At the moment, we ship only within the US. We are working on expanding our delivery options in the future.

Orders are processed within 2–4 business days. Standard delivery takes 3–7 business days, depending on your location.

You’ll receive tracking details once your order has shipped.

Yes! Once your order is shipped, you’ll receive a tracking link via email so you can follow your package in real-time.

We want you to love your purchase. If you’re not fully satisfied, you can request a return or exchange within 14 days of receiving your order (items must be unworn, unwashed, and with tags attached).

For details, please see our Return Policy.

To initiate a return, please contact us at thegildress@gmail.com with your order number and reason for return.

Our team will guide you through the process.

For hygiene and quality reasons, we cannot accept returns on items that have been worn, washed, or altered.

Sale or clearance items may also be non-returnable (check product description for details).

Yes! If the size you ordered doesn’t fit, you can request an exchange for another size of the same item (subject to availability).

Exchanges for different styles may require placing a new order.